PRIVACY POLICY
At SimplyfitLondon.co.uk (referred to as “us” or “we”), we recognize that your privacy is important. This Policy discloses the privacy practices for the SimplyfitLondon.co.uk Platform, any related apps or software, and any social media content made available by SimplyFit London (collectively, the “Platform”), as well as related products and services we may offer to you (collectively referred to as the “Services”). This Policy also covers how we receive or collect personal and other information about you is treated. Please read the information below to learn the following regarding your use of the Platform.
You acknowledge that this Privacy Policy is designed to be read in connection with the Platform Terms and Conditions of Use, which is available at www.simplyfitlondon.co.uk/terms, and that by accessing or using the Platform, you agree to be bound by the Platform’s terms and conditions, as well as this Policy.
We reserve the right to change this Privacy Policy from time to time. We will notify you about significant changes in how we treat personal information by sending a notice to the primary email address specified in your account, placing a prominent notice on our Platform, and updating any privacy information on this page. Your continued use of the Platform and or Services available through this Platform after such modifications will constitute your: (a) acknowledgement of the modified Policy; and (b) your agreement to abide and be bound by that Policy.
If you have any questions about this Policy, please feel free to contact us at: info@simplyfitlondon.co.uk
IMPORTANT: BY USING THE PLATFORM AND/OR OFFERINGS AVAILABLE ON THIS PLATFORM, YOU GIVE YOUR CONSENT THAT ALL PERSONAL DATA THAT YOU SUBMIT MAY BE PROCESSED BY US IN THE MANNER AND FOR THE PURPOSES DESCRIBED BELOW. IF YOU DO NOT AGREE TO THESE TERMS AND CONDITIONS, DO NOT USE THE PLATFORM.
1. Types of Information We Collect
To better provide fitness videos and meal plans, we collect information about our users: Personally Identifiable Information (“PII”) and Aggregate Information.
Personally Identifiable Information: This refers to information that lets us know the specifics of who you are. When you engage in certain activities on this Platform, such as registering for an account, downloading or purchasing a product or service, submitting content and/or posting content in the user forums, or sending us feedback, we may ask you to provide certain information about yourself.
Examples of PII may include your first and last name, email address, mailing address (including zip code), telephone and facsimile numbers, and other identifying information. When ordering products or services on the Platform, you may be asked to provide a credit card number.
Aggregate Information: This refers to information not identifying a specific individual. We gather certain information about you based on where you visit on our Platform and what other websites may have directed you to us. This information, collected in various ways, is compiled and analyzed on both a personal and an aggregated basis. This information may include the website’s Uniform Resource Locator (“URL”) that points to the Platform you just came from, which URL you go to after visiting our Platform, what browser you are using, and your Internet Protocol (“IP”) address.
2. How We Collect and Use Information
We do not collect any PII about you unless you voluntarily provide it. However, you may be required to provide certain PII to us when you elect to use certain products or services available on the Platform. These may include: (a) registering for an account on our Platform; (b) entering a sweepstake or contest sponsored by one of our partners or us; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting a form or transmitting other information by telephone or letter; or (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Platform. When processing certain information, such as payment information, with affiliated banking institutions or payment processors, we encrypt the transaction using Secure Socket Layer (SSL) encryption technology to prevent your PII from being stolen or intercepted. Additionally, your credit card information is encrypted and stored on a restricted-access database away from our main Platform and only accessible by authorized users.
We will primarily use your PII to provide product or service offerings to you. We will also use certain forms of PII to enhance the operation of our Platform, improve our internal marketing and promotional efforts, statistically analyze Platform use, improve our product and service offerings, and customize our Platform’s content, layout, and services. We may use PII to deliver information and contact you regarding administrative notices. Finally, we may use your PII to resolve disputes, troubleshoot problems and enforce our agreements with you, including our Platform Terms of Use and this Privacy Policy.
We may also collect, or our third-party advertising partners may collect certain Aggregate Information. For example, we may use your IP address to diagnose problems with our servers and software, administer our Platform and gather demographic information. Our third-party advertising partners may also provide aggregate, but not individual reports that will tell us how many ads were presented and clicked upon on our Platform.
3. Cookies
Depending on how you use our Platform, we may store cookies on your computer to collect specific aggregate data about our users and to customize certain aspects of your specific user experience. A cookie is a small data text file stored on your computer that uniquely identifies your browser. Cookies may also include more personalized information, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server, and your first name to welcome you back to our Platform. We may use cookies to perform tasks such as: monitoring aggregate Platform usage metrics, storing and remembering your passwords (if you allow us to do so), storing account and advertising preferences that you have set, and personalizing the Services we make available to you. However, we do not use cookies to track your browsing behaviours.
We may also use an outside advertising partner to display banner advertisements on our Platform. As part of their service, they will place a separate cookie on your computer. We will not provide any third-party advertising partners with any of your PII or information about your purchases. We and our third-party ad server will collect and use Aggregate Information about you, such as your IP address, browser type, the server your computer is logged onto, the area code and zip code associated with your server and whether you responded to a particular ad. Other advertisers may also place banner ads on our Platform in the same manner as above, but we will not disclose any PII to them.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some aspects of the Platform may not function properly if you elect to disable cookies.
4. Release of Information
We will not sell, trade, or rent your PII to others. We provide some of our product and service offerings through contractual arrangements with affiliates, service providers, partners and other third parties (“Service Partners”). Our Service Partners and we may need to use some PII to perform tasks between our respective Platforms, or to deliver products or services to you. For example, we must release your credit card information to the card-issuing bank to confirm payment for products and services purchased on this Platform, release your address information to the delivery service to deliver products you ordered, and provide order information to third parties that help us provide customer service.
We will encourage our Service Partners to adopt and promote strong privacy policies. However, the use of your PII by our Service Partners has governed the respective privacy policies of those providers and is not subject to our control. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. Other Platforms accessible through this Platform, including our Advertising and Service Partners, have their privacy policies and data collection, use and disclosure practices. Please consult each Platform’s privacy policy. We are not responsible for the policies or practices of third parties.
Occasionally we may be required by law enforcement or judicial authorities to provide PII to the appropriate governmental authorities. In such cases, we will disclose PII upon receipt of a court order, subpoena, or cooperate with a law enforcement investigation. We fully cooperate with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful.
We may also provide Aggregate Information about our customers’ sales, traffic patterns, and related Platform information to third-party advertisers, but these statistics do not include any Personally Identifiable Information.
5. User Choices on Collection and Use of Information
We may, from time to time, send you emails regarding new products and services that we feel may interest you. In addition, if you indicated upon registration that you are interested in receiving offers or information from our partners and us, we may occasionally send you direct or electronic mail about products and services that may interest you. Only our (or agents working on behalf of us and under confidentiality agreements) will send you these solicitations, and only if you have previously indicated that you wish to receive them. If you do not want to receive solicitations from us, you can “opt out” by accessing your account online and editing your account information to no longer receive such offers and mailings.
You also have choices concerning cookies, as described above. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies, some parts of our Platform may not work correctly in your case.
8. Miscellaneous
You must be at least 18 years old to have our permission to use this Platform. Our policy is not to knowingly collect, use or disclose PII about minor visitors.
You should also be aware that when Personally Identifiable Information is voluntarily disclosed (i.e. your name, email address, etc.) in the discussion forums or other public areas on this Platform, that information, along with any information disclosed in your communication, can be collected and used by third parties and may result in unsolicited messages (including unwanted spam messages) from third parties. Such activities are beyond our control, and this Policy does not apply to such information. Please consult our Platform Terms and Conditions of Use Agreement for our Platform Conduct policies. www.simplyfitlondon.co.uk/terms
If you have any questions, concerns or inquiries about our Privacy Policy or our privacy practices, don't hesitate to contact us at: info@simplyfitlondon.co.uk.
Copyright © 2023 SimplyFit London.
Updated: 21. 02. 2023